PRIVACY AND SECURITY POLICIES

At Senszio, we care about protecting and respecting your privacy. Our privacy policy lays out the foundation of how we collect, use, protect and process any personal data, and your choices about the collection and use of that information. By visiting our website you are accepting and consenting to the practices described below.

INFORMATION

1. The type of information we may collect about you:

Your email address and password when you register for an account on our website. By filling in forms on our website you may give us information about your first and last name, email address, country and location, and whether you have ordered with us before. Correspondence where you contact us and communications between you and Senszio by phone, email or otherwise can also be sources of information.

This includes information you provide when you subscribe to our service, search for a product, place an order on our site, participate in social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site or services. The information you give us may include your name, address, email address and phone number, and financial and credit card information.

2. We will use the information to:

  • (i) help you access your information at ease when you sign in;
  • (ii) provide personalized content and information to you;
  • (iii) remember information so that you don’t need to re-enter it the next time you use our services;
  • (iv) provide you with information about our other goods and services that are similar to those that you have already purchased or enquired about;
  • (v) carry out our obligations based on the correspondence between us and/or purchases made by you, and to provide you with the information, products and services that you request from us;
  • (vi) provide, improve, test, and monitor the effectiveness of our products and services;
  • (vii) notify you about changes to our services;
  • (viii) to measure the effectiveness of our advertising and to deliver relevant advertising to you;
  • (ix) to maintain our website and for internal operations, including troubleshooting, data analysis, research, statistical and survey purposes;
  • (x) keep our website safe and secure;

3. Disclosure of your information:

  • (i) We will not share your information with third parties outside Senszio (or the group of companies of which Senszio is a part) without your consent, except as noted in this Policy;
  • (ii) We may disclose your personal information to our professional advisors or if we are under a duty to do so in order to comply with any legal obligation;
  • (iii) We may remove parts of data that can help identify you and share anonymized data with other parties/agencies. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information;

4. How we store your information:

  • (i) the information that we collect from you may be stored and processed in any country in which Senszio maintains facilities.
  • (ii) We may transfer information about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
  • (iii) By registering for and using the Service you agree to the transfer, storing and processing of information in any country in which we maintain facilities, and the use and disclosure of information about you as described in this Privacy Policy. We will take all steps necessary to ensure that your information is treated securely and in accordance with this privacy policy.
  • (iv) Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We request you not to share this password with anyone.
  • (v) We will do our best to protect your personal data, although we cannot guarantee the security of your data transmitted to our website. Any transmission is at your own risk, as the transmission of information via the internet is not completely secure. We will use strict procedures and security features to try and prevent unauthorized access.

5. Your rights about your information

  • (i) You can update your account at any time by logging in and changing your profile settings.
  • (ii) You can unsubscribe from the email communications from us by clicking on the “unsubscribe link” provided in our emails. However, you may not opt out of service-related communications (for e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).
  • (iii) You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting our Customer Services team on marketing@senszio.com.

6. Access to information to EU users

If you are a visitor from the European Union (EU), then you have the right to access information held about you as per the General Data Protection Regulation (GDPR) act. Any access request from you will be free of charge. You have the below rights:

  • Right of access by the data subject
  • Rectification and erasure
  • Right to rectification
  • Right to erasure (‘right to be forgotten’)
  • Right to restriction of processing
  • Notification obligation regarding rectification or erasure of personal data or restriction of processing
  • Right to data portability
  • Right to object and automated individual decision-making
  • Right to object
  • Automated individual decision-making, including profiling

7. Changes to our privacy policy

We may modify or update our privacy policy from time to time, so kindly review it frequently. The changes will be posted on this page and where appropriate, notified to you by email.

INTELLECTUAL PROPERTY RIGHTS

The intellectual property rights in this website are owned and controlled by Senszio. All the information provided on our website is protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Senszio.

You must not download, copy or print any of the contents for commercial purposes without prior written permission from Senszio.

SECURITY OF EMAIL CORRESPONDENCE

Email correspondence has a free format text and cannot be encrypted. Hence, it is not a secure means of communication. Please do not send sensitive information, such as passwords or credit card information via email.

SECURITY POLICY

Your personal information will be protected against unauthorized access or misuse. We use a Secure Socket Layer (SSL) to encrypt the personal information that you share during the order process (including any financial information such as debit or credit card details). All transactions are confirmed and authorized by your card issuing bank. Depending on your browser, you will see a confirmation that your connection is secure at the foot of the browser. We regularly monitor our servers and IT systems for potential vulnerabilities and attacks.

COOKIES

Cookies are small pieces of information sent from a website and stored on the user’s computer by the browser, while the user is browsing. We use cookies to collect information and store your preferences. It helps provide a more personalized experience to you. We use cookies to deliver our services tailored to your needs, web preferences and usage patterns.

We use cookies to understand how customers arrive at our site, browse or use our site and identify areas which we can improve such as navigation, customer journey and marketing campaigns. We track and analyse web page traffic to improve your experience on our website. Most web browsers automatically accept cookie, but you can modify your browser settings to withdraw your consent to these at any time.

LEGAL MATTERS

If required by law, Senszio may need to disclose personally identifiable information without your permission to the relevant legal authorities. This disclosure will be made in good faith that it is required to investigate or protect against suspected criminal activities related to our customers, affiliates, visitors, property (including our website), or others.