With over 20 years of bespoke and made-to-measure tailoring experience, Senszio has established a loyal customer base for helping clients look good and feel good. At Senszio, we understand the unique requirements of every client and keep it at the forefront when developing and providing quality products and services. The purpose of consultation and fitting includes: clients can discuss about their requirements, clients can hear recommendations on that is in season, clients can see samples, which can be used as a guide, clients and tailor will be able to discuss alterations and finishing touches, and measurements are taken carefully to achieve that perfect fit and comfort for the client.

In line with Senszio’s promise to bring you style and sophistication, we work our best to know our clients as much as we can. We believe that building a one-to-one relationship is the key to understanding our clients’ wants and needs. We value the importance of loyalty and we are very happy to say that some of our customers have been with us for over 20 years and come back to us year after year. We make sure that we build people’s confidence in our brand while building a relationship that creates wonderful experiences for our clients.

Senszio invests time to visit their top customers 4 to 5 times a year to talk with them about their needs, the season's trends and any fitting changes. We always make it a point that we execute a two-way conversation to make sure everything is agreeable on both parties. We get to know what our clients’ needs and wants are, and we tell them what’s new that suits our recommendations. We present a collection of samples, different colours, different fabrics, which change every season and different styling which also varies each season.

What makes a good or bad consultation and fitting?

Right measurement. This is definitely one of the (if not the most) important factors during consultation and fitting. The reason is simple; clients come to us to have the garments especially and specifically tailored for them so a bad measurement would be a big turn off.

Two-way conversation. It is important to engage in a two-way conversation to make sure that the client’s needs and wants are being met while suiting the tailor’s recommendation. Senszio gets to know every client to put a personal touch to its products and services.

Wide array of fabrics to choose from. One of the reasons why a client goes to a bespoke tailor is to make sure that he or she is not limited to what ready-to-wear garments can only offer. Senszio provides many options of fabrics that are mainly from Italy and the UK. Some fabrics for suits include: Ermenegildo Zegna (Italian), Loro Piana (Italian), Holland & Sherry (Ireland) and Dormeuil (France). Senszio also offers shirt fabrics from Italy such as Thomas Mason, Albiate, Tessitura Monti and Canclini.

Senszio perfectly understands that we all have different body shapes and different personalities. Despite all differences, we ensure that every garment is specifically tailored and fit for the closet’s owner. But how do we do that? Our clients are offered 3 choices, either we go to their home, to their office or they come to us. Our client’s comfort and convenience is something that we really take utmost consideration of.

What differs fitting at Senszio from its competition is simply its human touch. We believe that the basics of consultation and fitting might be the same with all tailors out there, but what separates us from the rest is the genuine care that we have in building relationship with our clients. Senszio has partnerships with local tailors around the world. After consultation, we tailor the garment in Hong Kong and send it to the client. If there are alterations that need to be made, clients can go to one of our partner tailors to get the alterations done. In the event that the client encounters any problem or is simply not satisfied, we’re happy to make an entirely new one to turn things around.

We are very confident in the quality of our products and services but that confidence only inspires us more to always get better. We don't want to stop learning from our clients because we never want to stop improving our craft. We believe that Senszio is a luxury brand for people from all walks of life.